Author: Gugu Lourie
The digital customer experience (CX) landscape is continually evolving, with AI playing an ever-growing role in helping businesses, including those in the finance sector, build their relationship with their customers, helping to set them apart from their competition. Conversational AI is a gamechanger for banks and financial institutions, enabling the complete reimagining of the digital customer experience by driving meaningful business value via increased operational efficiency. “Early changes in the application environment saw multi-channel communication taking centre stage where customers could interact using channels such as voice, chat, web self-service, email, and the like,” says Brendan van Staaden, who heads up MoData…
Moving banking services closer to where clients conduct their work and business operations will significantly transform the future of banking says Investec, who is actively expanding its banking integrations and Application Programming Interface (API) capabilities through Investec Developer, to achieve this goal. Investec Developer leverages the power of Investec’s digital and technology capabilities to provide private and business clients with a new level of banking access and control. Focused on API banking integration, programmable card accounts and co-creating innovative solutions with the programmable banking developer community. Investec is the only bank in South Africa to have opened its APIs to…
By Alex Kostikov In the process of creating any truly new technology, there are two sequential tasks: creating a theoretical concept and implementing the idea in practice. In this article, I will name the main reason why, despite a well-developed theoretical concept, in practice, we are still very far from creating strong AI. Avoid mistakes at all costs The first example of the practical implementation of the prototype of AI was in control systems, a device for automatic guidance of anti-aircraft guns based on radar data, created by British mathematicians during the Second World War. The desire to avoid mistakes…
To understand the new smart watched and other pro devices of recent focus, we should look to Silicon Valley and the quantified movement. Apple’s Watch records exercise, tracks our moves throughout the day, checks the amount of time we are stood up and reminds us to get up and move around if we have been sat for too long – let’s not forget Tim Cooks “sitting is the new coolness” line. To its detractors, love at first sight must be an illusion – the wrong term for what is simply infatuation, or a way to sugarcoat lust. Best Chromebook: Google…
Good web design has visual weight, is optimized for various devices, and has content that is prioritized for the medium. The most important elements of a web page should have more visual weight to “naturally attract” a visitor’s attention. Good design is making something intelligible and memorable. Great design is making something memorable and meaningful.Dieter Rams Most users search for something interesting (or useful) and clickable; as soon as some promising candidates are found, users click. A good website should be easy to navigate Not all websites are made equal. Some websites are simple, logical, and easy to use. Others…
Good web design has visual weight, is optimized for various devices, and has content that is prioritized for the medium. The most important elements of a web page should have more visual weight to “naturally attract” a visitor’s attention. Good design is making something intelligible and memorable. Great design is making something memorable and meaningful.Dieter Rams Most users search for something interesting (or useful) and clickable; as soon as some promising candidates are found, users click. A good website should be easy to navigate Not all websites are made equal. Some websites are simple, logical, and easy to use. Others…
To understand the new smart watched and other pro devices of recent focus, we should look to Silicon Valley and the quantified movement. Apple’s Watch records exercise, tracks our moves throughout the day, checks the amount of time we are stood up and reminds us to get up and move around if we have been sat for too long – let’s not forget Tim Cooks “sitting is the new coolness” line. To its detractors, love at first sight must be an illusion – the wrong term for what is simply infatuation, or a way to sugarcoat lust. Best Chromebook: Google…
To understand the new smart watched and other pro devices of recent focus, we should look to Silicon Valley and the quantified movement. Apple’s Watch records exercise, tracks our moves throughout the day, checks the amount of time we are stood up and reminds us to get up and move around if we have been sat for too long – let’s not forget Tim Cooks “sitting is the new coolness” line. To its detractors, love at first sight must be an illusion – the wrong term for what is simply infatuation, or a way to sugarcoat lust. Best Chromebook: Google…
To understand the new smart watched and other pro devices of recent focus, we should look to Silicon Valley and the quantified movement. Apple’s Watch records exercise, tracks our moves throughout the day, checks the amount of time we are stood up and reminds us to get up and move around if we have been sat for too long – let’s not forget Tim Cooks “sitting is the new coolness” line. To its detractors, love at first sight must be an illusion – the wrong term for what is simply infatuation, or a way to sugarcoat lust. Best Chromebook: Google…
Good web design has visual weight, is optimized for various devices, and has content that is prioritized for the medium. The most important elements of a web page should have more visual weight to “naturally attract” a visitor’s attention. Good design is making something intelligible and memorable. Great design is making something memorable and meaningful.Dieter Rams Most users search for something interesting (or useful) and clickable; as soon as some promising candidates are found, users click. A good website should be easy to navigate Not all websites are made equal. Some websites are simple, logical, and easy to use. Others…