Regardless of which chatbot you choose, operational efficiency and enhanced customer experience are just two major benefits that your company can reap from utilising the technology.…
by Quentin Williams and Wessel Oosthuizen We are now in the Age of With, when companies are harnessing the power of “with” to identify unique advantages through analytics and artificial intelligence. From mobile purchasing to same-day shipping to real-time problem resolution, the new normal in consumer interactions is speed with…
“The coming decade will be a pivotal time for organisations to make themselves 4IR-ready."…
Local company Granule Holdings is now distributing smart helmets to monitor people for high temperatures in the fight against COVID-19. The KC N901 smart helmet can scan the temperatures of up to 200 people every minute and has been well received by authorities in countries such as China, Italy, The…
by Ezra Pillay, Compliance Specialist, LexisNexis South Africa The Electronic Communication sector of South Africa has seen many changes to its legislative universe as well as important omissions. This includes the omission, likely as a result of the COVID-19 pandemic, of the much-anticipated Protection of Personal Information Act No 4…
The COVID-19 pandemic is fast-tracking digital transformation in companies, requiring us to digitally transform our places of work to be able to operate effectively. Those companies able to use digital technology will be the ones ahead of the competition once the crisis is overcome or, in the worst-case scenario, will…
by Ben Dickson Welcome to AI book reviews, a series of posts that explore the latest literature on artificial intelligence. Will machines ever be able to replace or replicate human creativity? That is a question that we repeatedly ask ourselves as we continue to innovate and invent new creative tools. The…
The Internet of Things (IoT) promises to revolutionise the relationships businesses have with their data. While it is still in its nascent stages, companies from every industry and sector are exploring different IoT use cases, looking for greater efficiencies and productivity. One of the most widely discussed risks in IoT…
A South African innovator in Internet of Things (IoT) technology, IoT.nxt, has developed a solution that will make it possible for companies and retailers to manage social distancing and control the number of people at a facility in real-time. The product, known as Covision, is currently being tested at various supermarkets…
by Matt Mckie It’s no secret that South African banks and financial services providers draw on massive volumes of data to make decisions and provide targeted services to middle and upper income earners. When assessing individual credit applications, for example, banks will draw on highly detailed customer profiles and many…
