Tag: customer experience

Huawei: Carriers Can Achieve New Growth by Providing Great Customer Experience

Huawei: Carriers Can Achieve New Growth by Providing Great Customer Experience

by Paul Michael Scanlan, CTO of Huawei’s Carrier Network Business Group The ICT industry can play a crucial role in fuelling new growth in Africa t ...
A Case for Unpleasant Design in Software Development

A Case for Unpleasant Design in Software Development

By Jaco Grant, Team Lead at Entelect In the world of software development, user experience (UX) design is a hot topic. Research has shown that U ...
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