Tag: customer service

How Artificial Intelligence Optimizes The Use Of Customer Data

How Artificial Intelligence Optimizes The Use Of Customer Data

by Ben Dickson A couple of decades ago, businesses faced the challenge of managing disparate data sources about customers, the company, products an ...
The Business Case For Customer Service Chatbots

The Business Case For Customer Service Chatbots

By Tobias Goebel, Aspect Software Chatbots can provide real value to companies when properly conceived and have a tremendous amount of potential to ...
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